Service Terms and Conditions

Please read the following service terms and conditions carefully before using the services offered on this website.

TERMS & CONDITIONS:

1. All Hotel bookings are done against Credit Card guarantee or 1 Night deposit OR full payment.
2. All the Air Travel/Rent-a-car and rail bookings are done on advance payment basis.
3. In the event of a “No Show” by the client, the hotel reserves the right to levy a retention charge for ONE Night’s room rent from the guest by debiting his/her Credit Card.
4. Cancellation Policy:
   Every hotel has a Cancellation Policy according to which a reservation may be changed or Cancelled, with or without a penalty, as applicable, from within 24 hours to 7 Days, as specified therein.
5. Worldwide Holidays Club would levy a service charge of RS. 500/- per booking, which is charged to your card or added into the bill to cover our communications/booking expenses.
6. Once a booking is confirmed, a copy of our Voucher is issued & forwarded to you by Email/Fax with instructions on how to reach the hotel.
7. In case of Air Bookings, a printout of the PNR or the actual E-ticket is forwarded to you by email.
8. In case of Rail Bookings, a scanned copy of the actual rail ticket is emailed to you as proof of booking.
9. The client copy of the Hotel Voucher carries the Hotel Address, Telephone Nos., Terms & Conditions of booking & the guest’s details.
10. The client copy of the Car Rental voucher carries the Name, address & Telephone Nos. of the transporter/local agent, with the relevant pick-up details.
11. Vouchers or Tickets booked through us are delivered worldwide or anywhere within India by courier or by our travel associate in the respective cities.
    

PAYMENT OPTIONS:

1. By Credit Card via a Credit Card Authority Letter from the customer, that is to be faxed to us.
   
   
2. By Cash that may be deposited in our Bank Account with Union Bank of India as follows:
   
   Account Name:        Worldwide Holidays Club
   Account Number:     307801010917815
   Address:                 14-15F, Connaught Place, New Delhi – 110 001
   
   
3. By Telegraphic Transfer to our Bank Account with Union Bank of India as follows:

BOOKING PROCEDURES:

1. Our Customer Relations’ Executive will revert to you with your travel documents such as: Tour Program, Proforma Invoice and booking status at hotels and airlines/trains within ONE working day of receipt of your query/booking request.
2. The following details are required in order to process your booking request: